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The information below will eliminate 97% of iPod adapter/car kit errors or "non functioning product" issues for the Dension Ice Link Plus Car Kit, Connects2 iPod Car Kit and iPod-incar Car Kit.

The first step is to ensure your iPod is running the latest operating software. Apple release regular updates to ensure the iPod is compatible with all iPod add-on products such as the ice>Link Plus. 97% of operating issues will be resolved by downloading a simple update, Here's how . . .

Updating Your iPod Software:
To update the software on your iPod you will need to download the latest version of the Apple iPod updater from Apple's website. Please, note that this is a totally different application from iTunes. Tunes will not update your iPod operating software.

Copy and paste the following link into your browser:
http://www.apple.com/ipod/download/

Step 1:

Scroll to the bottom of the page and enter your details along with the operating system your computer uses. Then click the Download iPod Software Update button.

Step 2:

Follow the onscreen instructions to install the updater application on your computer.

Step 3:

Run the iPod updater application and select update . Once your iPod has been updated. I recommend restoring the factory settings to your iPod by clicking the restore button.

Your iPod is now updated. Connect it to your Ice>Link Plus and test for correct operation.

Further Checks . . .

If you are still experiencing problems, perform a cold reset on the Ice>Link by disconnecting it for 20 minutes then reconnecting. Next, you will need to reset the Ice>Link Plus software if the problem persists.

If everything fails, consult a car audio expert.

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